The agreed hourly rate for work carried out during the normal business hours (10:00am – 6:00pm ET) will be negotiated. The agreed hourly rate is to remain confidential. Q.I. reserves the right to change this rate periodically. You will be informed in writing should this rate be changed during the term of this agreement.

The agreed daily rate will be negotiated, which is to remain confidential. Q.I. reserves the right to change this rate periodically. You will be informed both verbally and in writing should this rate be changed during the term of this agreement. You will receive an adjusted work agreement indicative of these changes.

The overtime rate is applicable outside the normal business hours. The overtime rate also applies to any hours that are in surplus of any hours that are worked on weekends and public holidays. Where deadlines are set and the work required exceeds the estimated scheduled time, falling into overtime hours, you will be notified before any work is undertaken at this rate.

* Overtime rates will only be charged when the client has directly requested work to be done during these hours.

Invoices are bi-weekly. Payment is required within 7 business days of receipt of invoice. The accepted payments are by direct deposit and the bank account details will be made available when the invoice is sent.

Illness, injury, or other events beyond Q.I.’s control, such as: fire, theft, computer failure, and Acts of God may result in a delay of unpredictable length.

Q.I. is committed to respecting and protecting your privacy. Q.I. agrees not to misuse or disclose any confidential information that has been made available by you.

We will take all reasonable care to check proofs carefully for accuracy in all respects, ranging from spelling to technical illustrations. However, it is considered your responsibility to check all artwork carefully before final sign off and publishing. As a result, Q.I. is not liable for loss, expense or damage caused by any act or omission.

You agree to exercise due diligence in its direction to Q.I. regarding preparation of materials and must be able to substantiate all claims and representations. You are responsible for all trademark, service mark, copyright and patent infringement clearances. You are also responsible for arranging, prior to publication, any necessary legal clearance of the materials Q.I. has prepared. Q.I. will not be held liable for any legal infringements as a result of artwork being distributed or published under your direction.

You agree to Q.I.’s definition of acceptable means of supplying data to the company.

Text is to be supplied in an electronic format as standard text (.txt), Pages (.pages) or via email or shared folder.

Images which are supplied in an electronic format are to be provided in a format as prescribed by Q.I. via email or shared folder. Images must be of a quality suitable for use without any subsequent image processing. Q.I. will not be held responsible for any image quality which you later deem to be unacceptable.

Q.I. cannot be held responsible for the quality of any images which the client wishes to be scanned from printed materials.

Additional expenses may be incurred for any necessary action, including, but not limited to, photography, photography searches, media conversion, colour correction and alteration of images.

Should you wish to cancel/terminate the agreement and discontinue any work in progress, you must notify Q.I. immediately of this intention. Hours worked to that point will be invoiced. In the case of cancellation/termination, outstanding invoices are required to be paid within 7 business days of the invoice issue date.

These terms can only be varied, amended or altered by written agreement between you and Q.I.

NOTE: Before you confirm your agreement to these terms, please make sure you understand all of the above agreement. Should you have any questions or concerns regarding these terms, please contact me before advising me of acceptance.

By submitting a deposit payment, you consent to these terms and conditions on behalf of yourself, and/or your organization or business.